This privacy policy sets out how Compatible Filters uses and protects any information that you give Compatible Filters when you use this website. Compatible Filters is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Compatible Filters may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• name.
• contact information including email address.
• demographic information such as postcode, preferences and interests.
• other information relevant to customer surveys and/or offers.

How We Utilize the Information We Collect
We gather this information to gain insights into your needs and enhance our service delivery. Specifically, we use it for the following purposes:
Internal Record Keeping:
We maintain this information for our internal records.
Product and Service Improvement:
Your information helps us in enhancing our products and services.
Promotional Communication:
Periodically, we may send promotional emails containing information about new products, special offers, or other relevant updates to the email address you’ve provided.
Market Research:
We may contact you via email, phone, fax, or mail for market research purposes, aiming to customize our website based on your interests.
Subscription to E-mail Newsletter:
As part of any online transaction with us, you are automatically subscribed to our e-mail newsletter. This allows us to occasionally send you personalized news, offers, and promotions related to our products and services. If you prefer not to receive such communications, you can opt-out by reaching out to us.
Please note that if you choose not to provide personal information, we may be unable to adequately provide you with the products, services, information, and/or warranties you may require.

Opting Out / Unsubscribe
You have the option to unsubscribe from our marketing communications at any time. If you do not opt out, your consent to receive marketing communications from us and the handling of your personal information as described above will remain in effect. Each of our marketing emails includes an unsubscribe feature that enables you to stop receiving all future marketing communications.
How we collect information
The majority of the personal information we gather is furnished directly by you. This typically occurs when you share your details, make a purchase, request a refund, establish an account, or offer feedback to us on our website or via other communication channels.
For Competitions and Newsletters: When customers participate in competitions or subscribe to email newsletters, they willingly provide their contact information. Compatible Filters collects this information to contact competition winners or inform customers about promotions. Customers have the option to unsubscribe from receiving such information at any time.
Security
Our commitment to ensuring the security of your information is unwavering. To thwart unauthorized access or disclosure, we have implemented effective physical, electronic, and managerial measures to protect and fortify the online data we collect.
Our systems and procedures are designed to preserve your privacy, with your information securely stored on password-protected, access-controlled servers. We continually enhance these systems and scrutinize our procedures to maintain the utmost level of security for safeguarding your personal information.
While we maintain stringent security standards for your personal information, it’s important to note that we cannot be held liable for events resulting from unauthorized access to your personal information, provided we have taken reasonable precautions.
How does CompatibleFilters.com.au protect customer information?
When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.
Credit Card Details 
All credit card payments are processed securely through the PayPal PayFlow Pro gateway system. Payment by credit card is the fastest way to receive your order as there is no clearance delay. CompatibleFilters.com.au does not store any credit card information on its servers.
How you can unsubscribe from emails
You can choose to unsubscribe from our email Newsletters service by clicking the “Unsubscribe” link in any Compatible Filters email Newsletter. There is no fee for this.
Online Marketing
Third party vendors, including Google, show Compatible Filters ads on sites on the Internet.
Third party vendors, including Google and Facebook, use cookies to serve ads based on a your prior visits to the Compatible Filters website. This is called Remarketing. Remarketing are ads that will show up on your Internet network after you have visited our site once.
You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. (Alternatively you can point users to opt out of a third party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page).
You can adjust what Facebook Ads you see by visiting your settings inside of Facebook in your Personal Profile. Alternatively by clicking on the X or drop down action in the right hand corner of an AD and select ‘manage settings”.

Our Utilization of Cookies
A cookie is a small file that seeks your permission to be stored on your computer’s hard drive. Once you grant consent, the file is added, and it aids in the analysis of web traffic or informs you when you visit a specific site. Cookies enable web applications to personalize their responses to you as an individual. By collecting and retaining information about your preferences, the web application can adapt its operations to suit your needs, likes, and dislikes.
We employ traffic log cookies to identify the pages in use, facilitating the examination of web page traffic data and enhancing our website to better cater to customer requirements. This information is strictly employed for statistical analysis purposes, and subsequently, the data is purged from the system.
In essence, cookies assist us in delivering an improved website experience by allowing us to monitor which pages you find valuable and which ones you don’t. It’s important to note that a cookie cannot provide access to your computer or any information about you beyond the data you opt to share with us. You have the choice to accept or decline cookies. Most web browsers automatically accept cookies, but you can typically adjust your browser settings to decline them if you prefer. However, this may limit your ability to fully utilize the website’s features.
Links to other websites
Our website might include links to other websites that could be of interest to you. However, please be aware that once you utilize these links to exit our site, we no longer maintain control over the linked website. Consequently, we cannot assume responsibility for the safeguarding and confidentiality of any information you may furnish while visiting such external sites. Furthermore, these external sites are not governed by the privacy statement presented here. We recommend exercising caution and reviewing the applicable privacy statement on the linked website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways: 
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Third Party Contractors
We may, from time to time, engage third party contractors to carry out work for us. Third party contractors are prohibited from using collected personal information about you, except for the specific purpose for which that personal information has been supplied by us to the contractor. 

Revelations Abroad or Across Borders 
Certain services provided by our third-party contractors and service providers may involve activities conducted in foreign countries. Consequently, your personal information could be shared with recipients in foreign nations.
For instance, we might employ overseas servers to store data, including your personal information, or transmit emails to our customers. In accordance with privacy laws, we are obligated to take reasonable measures, considering the circumstances, to ensure that when personal information is disclosed to an overseas recipient, it does not result in a breach of privacy laws pertaining to that information.
It’s important to note that this obligation does not apply if you explicitly consent to the disclosure of your personal information to an overseas recipient. By providing us with your personal information, you signify your consent to such disclosure and acknowledge that this obligation is not applicable in such cases.
Changes to the Policy
Compatible Filters may update / change its privacy policy over time as it is reviewed to be in line with customer expectations and legislative changes.